We want to make it easy for you to contact NewBridge Bank, wherever and whenever you wish. Whether you have a general question about NewBridge Bank products and services, or specific financial needs, we're here to give you the assistance you deserve-by email or telephone.
Contact Us by Email
Click here to send an email message to NewBridge Bank Customer Service (info@newbridgebank.com). It's available 24 hours a day, 7 days a week, every day of the year. Here you can send us comments, questions, or suggestions by email. We strive to send you a reply within 24 hours from the time we receive your message.
Contact Us by Mail
Customer Correspondence
P.O. Box 867
Lexington, NC 27293-0867
NewBridge Bank Telephone Banking
(Local) 242-1010
If outside the Piedmont calling area, dial 1-800-991-4243
NewBridge Bank is at your fingertips, 24 hours a day, 7 days a week! If you have a NewBridge Bank account, you can also transfer funds, check your balance, or see if a check has cleared. You may select from the following options:
For account information... press 1
For checking or money market information... press 1
To see if a specific check has been paid... press 2
For your last 5 checks... press 3
For deposit history... press 4
For account history from a specific date... press 5
To place a stop payment... press 6
To order an interim statement... press 7
For today's activity, press 8
For savings information... press 2
For balance information... press 1
For interest information... press 2
For Certificates of Deposit or IRA information... press 3
For loan information... press 4
Installment loan inquiry... press 1
Line of Credit inquiry... press 2
Mortgage loan inquiry... press 3
To transfer funds... press 5
To change your personal identification number... press 6
NewBridge Bank's Call Center (336) 242-6211 or 1-800-456-6505
Monday-Friday, 8:00 am-6:00 pm ET
For questions pertaining to:
- Deposits
- Your Account(s)
- MasterCard and Visa
NewBridge Bank ATM / Debit Card
- To activate your ATM/Debit Card, call 1-800-472-3272 or visit any NewBridge Bank 24-Hour Banking ATM
- To report lost/stolen cards after normal banking hours, call 1-800-472-3272
- For EFT dispute resolution, please contact us by Mail at:
NewBridge Bank
Electronic Banking Department
P.O. Box 867
Lexington, NC 27373-0867
Commercial Loans - Please contact your local NewBridge Office.
Mortgage Loans (336) 242-6418
Auto & Other Loans - Please contact your local NewBridge Office.
Trust Services (336) 242-6215
Holiday Hours and Branch Availability
For assistance after business hours or for holiday hours and branch availability information, call 1-800-991-4243.
